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Phone jack port was shoved up into phone, had to use tweezers to pull port back into position to use. Purchased this itellitouch SBC-166 speaking caller id phone. Phone package was in good shape but phone had many out of the box problems. Speaking caller id did not work at all. Very bad quality, many problems, did not work, sent back same day for refund, would never buy again.
Company appears to be no longer in business. The product was returned as defective. Intellitouch customer service number no longer working as such. Another company on internet now selling these phones but cannot be reached by telephone. A telephone company that can not be reached by telephone.
I am tired of purchasing cheaply made items so I decided to buy this more expensive phone (relatively speaking). I wish somebody would start to make a quality product. It lasted me one year. Not only that, the handset sits in a cradle that is so weak that a simple knock or tug on the cord, slides it off. Here's a telephone that after one year, has become landfill. The last phone I purchased, 30 years ago, still works.
Didn't last 6 months before having problems: lost the ability to announce incoming call; loudness volume
This phone is junk. I bought two through Amazon in April. One died in 15 days the other in 90 days. Before total failure the phones were sub-standard: inaudible speaker phone, bad RJ-11 jack (loose), talking caller ID cannot be understood, and even the cradle is poorly designed (requires precise placement just to hang-up). In short: all bad -- keep looking.PS -- No way to assign zero stars hence the one star.
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